Cookie Policy

Last updated: January 22, 2026

1. Introduction

This Cookie Policy explains how BIZBRANE PTY LTD ("we," "our," or "us") uses cookies and similar tracking technologies on our website and business management platform (the "Service"). This policy should be read in conjunction with our Privacy Policy.

By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or discontinue use of our Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow a website to recognize your device and store some information about your preferences or past actions. This enables the website to provide you with a better experience and allows us to improve our Service.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Service to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are essential for the Service to work.

  • Authentication Cookies: Remember your login status and session information
  • Security Cookies: Protect against fraud and maintain security
  • Load Balancing Cookies: Distribute traffic across servers
  • Preference Cookies: Remember your language and region settings

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously. This helps us improve the way our Service works.

  • Analytics Cookies: Track website usage and performance metrics
  • Error Tracking Cookies: Help us identify and fix technical issues
  • Performance Monitoring: Monitor page load times and responsiveness

3.3 Functionality Cookies

These cookies allow the Service to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

  • User Preference Cookies: Remember your settings and preferences
  • Feature Cookies: Enable enhanced functionality and personalization
  • Localization Cookies: Remember your language and timezone settings

3.4 Targeting and Advertising Cookies

These cookies may be set through our Service by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other websites.

  • Advertising Cookies: Track your browsing habits to show relevant ads
  • Social Media Cookies: Enable social media sharing and integration
  • Retargeting Cookies: Show you ads based on your previous visits

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality. These include:

  • Analytics Providers: Google Analytics and similar services to understand website usage
  • Payment Processors: Paystack and other payment providers may set cookies for transaction processing
  • Customer Support Tools: Live chat and support platforms
  • Social Media Platforms: Facebook, LinkedIn, Twitter, and other social media integrations
  • Content Delivery Networks: For faster content delivery

These third-party cookies are subject to the respective third parties' privacy policies. We do not control these cookies, and you should check the third-party websites for more information about their cookie practices.

5. How Long Do Cookies Last?

5.1 Session Cookies

Session cookies are temporary and are deleted when you close your browser. They are used to maintain your session while you navigate through the Service.

5.2 Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and improve your experience across multiple visits.

The retention period for persistent cookies varies:

  • Authentication cookies: Typically 30 days or until you log out
  • Preference cookies: Up to 12 months
  • Analytics cookies: Up to 24 months
  • Advertising cookies: Up to 13 months (as per industry standards)

6. Managing Your Cookie Preferences

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our Service.

6.1 Browser Settings

You can control cookies through your browser settings. Here are links to instructions for popular browsers:

6.2 Cookie Consent Banner

When you first visit our Service, you may see a cookie consent banner. You can use this banner to accept or reject non-essential cookies. You can change your preferences at any time through your account settings or by clearing your browser cookies.

6.3 Opt-Out Tools

You can also opt-out of certain third-party cookies using industry opt-out tools:

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our Service may not function properly:

  • You may need to log in repeatedly
  • Your preferences and settings may not be saved
  • Some features may be unavailable or limited
  • Payment processing may be affected
  • Personalization features may not work

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. As a result, our Service does not currently respond to DNT browser signals or mechanisms.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

BIZBRANE PTY LTD

Email: help@bizbrane.ai