Terms and Conditions

Last updated: January 22, 2026

1. Agreement to Terms

By accessing or using the services provided by BIZBRANE PTY LTD ("we," "our," or "us"), including our business management platform, website, and related services (collectively, the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use our Service.

These Terms constitute a legally binding agreement between you and BIZBRANE PTY LTD. We may update these Terms from time to time, and your continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Description of Service

BIZBRANE PTY LTD provides a cloud-based business management platform that includes, but is not limited to:

  • Accounting and financial management tools
  • Human resources and employee management
  • Customer relationship management (CRM)
  • Sales and lead management
  • Project and task management
  • Inventory management
  • Timesheet and attendance tracking
  • AI-powered business intelligence and insights
  • Integration with third-party services
  • Other business management features as may be added from time to time

3. Account Registration and Security

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to:

  • Maintain the security of your account password and other authentication credentials
  • Notify us immediately of any unauthorized access or use of your account
  • Not share your account credentials with any third party
  • Use a strong, unique password for your account
  • Log out of your account when using shared or public devices

3.3 Account Responsibility

You are solely responsible for all activities that occur under your account, whether authorized by you or not. We are not liable for any loss or damage arising from unauthorized use of your account.

4. Subscription Plans and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Your subscription plan determines the features available to you and the number of users you can add to your account.

4.2 Payment Processing

All payments are processed securely through third-party payment processors, including Paystack. By making a payment, you agree to the payment processor's terms and conditions. We do not store your full payment card information on our servers.

4.3 Billing and Renewal

Subscription fees are billed in advance on a monthly or annual basis, as selected by you. Your subscription will automatically renew at the end of each billing period unless you cancel it before the renewal date.

4.4 Price Changes

We reserve the right to modify our pricing at any time. We will provide you with at least 30 days' notice of any price changes. If you do not agree to the new pricing, you may cancel your subscription before the changes take effect.

4.5 Refunds

Refund policies are determined by your subscription plan and applicable law. Generally, subscription fees are non-refundable except as required by law or as explicitly stated in your subscription agreement.

5. Acceptable Use

5.1 Permitted Use

You may use our Service only for lawful business purposes and in accordance with these Terms. You agree to use the Service in compliance with all applicable laws, regulations, and industry standards.

5.2 Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated systems to access the Service without permission
  • Share your account credentials with unauthorized users
  • Use the Service to store or transmit infringing, libelous, or otherwise unlawful material
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or harvest information about other users without their consent

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service, including all content, features, functionality, software, designs, logos, trademarks, and other materials, is owned by BIZBRANE PTY LTD or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription period.

6.3 Your Content

You retain all ownership rights to the data, content, and information you upload or create using the Service ("Your Content"). By using the Service, you grant us a license to:

  • Store, process, and display Your Content as necessary to provide the Service
  • Use Your Content to improve and enhance the Service
  • Create aggregated, anonymized data for analytics and service improvement

6.4 Restrictions

You may not copy, modify, distribute, sell, lease, or create derivative works based on the Service or any part thereof without our express written permission.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws.

You are responsible for ensuring that any data you upload to the Service complies with applicable laws and that you have the necessary rights and permissions to use such data.

8. Service Availability and Modifications

8.1 Service Availability

We strive to provide reliable and continuous access to the Service. However, we do not guarantee that the Service will be available 100% of the time. The Service may be unavailable due to:

  • Scheduled maintenance and updates
  • Unforeseen technical issues
  • Force majeure events
  • Third-party service disruptions

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify you of significant changes that may affect your use of the Service.

9. Third-Party Services and Integrations

The Service may integrate with third-party services, including payment processors (such as Paystack), accounting software, CRM systems, and other business tools. Your use of third-party services is subject to their respective terms and conditions and privacy policies.

We are not responsible for the availability, functionality, or content of third-party services. Any issues or disputes with third-party services should be directed to the respective third-party provider.

10. Termination

10.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, your access to the Service will continue until the end of your current billing period.

10.2 Termination by Us

We may suspend or terminate your account and access to the Service immediately, without prior notice, if you:

  • Violate these Terms or any applicable laws
  • Fail to pay subscription fees when due
  • Engage in fraudulent or illegal activities
  • Misuse the Service or cause harm to other users

10.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account and data after a reasonable retention period, subject to applicable legal requirements. You are responsible for exporting your data before termination.

11. Disclaimers and Limitation of Liability

11.1 Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Limitation of Liability

To the maximum extent permitted by law, BIZBRANE PTY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers or your data
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content

11.3 Maximum Liability

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless BIZBRANE PTY LTD, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your Content or any content you submit through the Service

13. Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which BIZBRANE PTY LTD is incorporated, without regard to its conflict of law provisions.

13.2 Dispute Resolution Process

In the event of any dispute arising out of or relating to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good faith negotiations. If such negotiations are unsuccessful, disputes shall be resolved through binding arbitration or in a court of competent jurisdiction, as applicable.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and BIZBRANE PTY LTD regarding the Service and supersede all prior agreements and understandings.

14.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign or transfer these Terms or our rights and obligations hereunder without restriction.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or failures of third-party services.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

BIZBRANE PTY LTD

Email: help@bizbrane.ai